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Receipt

New Here ,
Feb 17, 2020

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I have monthly payment for adobe, and I would like to get a receipt every month in my email, is that possible? 

Correct answer by Tom.P | Adobe Employee

Hello,

If you're paying monthly, then you should get an email each month "Thanking you for your order" with your invoice.

If this is insufficient, then you can print your invoices instead:

https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

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Receipt

New Here ,
Feb 17, 2020

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I have monthly payment for adobe, and I would like to get a receipt every month in my email, is that possible? 

Correct answer by Tom.P | Adobe Employee

Hello,

If you're paying monthly, then you should get an email each month "Thanking you for your order" with your invoice.

If this is insufficient, then you can print your invoices instead:

https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

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Billing

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619

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Adobe Community Professional ,
Feb 18, 2020

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This is a public forum, not the link to Adobe support. 

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help.  

  

Be sure to remain signed in with your Adobe ID before accessing the link below  

You have to allow 'cookies' in your web browser for this to work  

https://helpx.adobe.com/contact.html 

 

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Adobe Employee ,
Feb 18, 2020

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Hello,

If you're paying monthly, then you should get an email each month "Thanking you for your order" with your invoice.

If this is insufficient, then you can print your invoices instead:

https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

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Explorer ,
Mar 06, 2020

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I don't get a monthly "Thank you for your order" email. I only get lots of marketing emails and a notice if my payment doesn't go thru for Creative Cloud. We don't need invoices, we need receipts, which you make a pain to acquire. I just spent 45-55 minutes with chat support staff. I learned Adobe only has/keeps the previous six months of receipts, however to get them, you must request them from support staff. Receipts are not available when you log in to your account, only invoices. To get receipts, I was told to request them every six months. So if I'm late with that request, then I'll lose the chance to get receipts older than six months.  Ridiculous.

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