Refund for unused membership

[defaultupttdl1uc9xr]

Hello I signed up for Adobe illustrator free trial a while back. I was positive that I canceled my subscription after the first month. I just found out that it did not go through. I havnt used it in a long time and have been paying for it all along. Is there any way I can get a refund please? 
Thank you so much! 

[Peru Bob · Accepted solution]

This is a user to user forum and we don't have access to your account. Please go to Adobe Customer Service:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede....

[defaultupttdl1uc9xr]

Thank you! 

[Peru Bob]

You're welcome.