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Refund money

New Here ,
Apr 23, 2020

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I signed up to Premier with a 7 days free trial.  I unsubscribed before the 7 days and Adobe charged me for a month's subscription. I want a refund.

 

[Topic and text edited for clarity.]

 

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Billing

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Refund money

New Here ,
Apr 23, 2020

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I signed up to Premier with a 7 days free trial.  I unsubscribed before the 7 days and Adobe charged me for a month's subscription. I want a refund.

 

[Topic and text edited for clarity.]

 

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Billing

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72

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Apr 23, 2020

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Adobe Community Professional ,
Apr 23, 2020

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I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum.

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Adobe Community Professional ,
Apr 23, 2020

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This is not Adobe support.  It's a public user-to-user forum.

 

What is the Adobe case number from when you cancelled your plan?

Please log-in to your account below.  Scroll down to View Support History.
https://account.adobe.com/plans

If you still need help, click on Contact Adobe.  In the chat box, type Agent followed by enter key.

================
NOTE: The pandemic is effecting all sectors. There are fewer available support agents and wait times may be longer than normal.

 

Nancy O'Shea, ACP
Alt-Web.com

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