Refund money

[Roberto Magnus]

I signed up to Premier with a 7 days free trial.  I unsubscribed before the 7 days and Adobe charged me for a month's subscription. I want a refund.

[Topic and text edited for clarity.]

[Peru Bob]

You will need to go to Adobe Customer Service for that:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

[Peru Bob]

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum.

[Nancy OShea]

This is not Adobe support.  It's a public user-to-user forum.

What is the Adobe case number from when you cancelled your plan?

Please log-in to your account below.  Scroll down to View Support History.
https://account.adobe.com/plans

If you still need help, click on Contact Adobe.  In the chat box, type Agent followed by enter key.

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NOTE: The pandemic is effecting all sectors. There are fewer available support agents and wait times may be longer than normal.