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Refund

New Here ,
Nov 12, 2019

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Hello, i have purchased adobe student teacher on the 7 of this month, but then a day or 2 later i decided to change it to the photography plan, but i have never received the refund of the difference between the two plans, it was under 14 days of purchase. I called customer service and they said that they have send it, but i haven't received anything. Can someone help me with this please. Thank you

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Account management, Billing, Creative Cloud, New user

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Refund

New Here ,
Nov 12, 2019

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Hello, i have purchased adobe student teacher on the 7 of this month, but then a day or 2 later i decided to change it to the photography plan, but i have never received the refund of the difference between the two plans, it was under 14 days of purchase. I called customer service and they said that they have send it, but i haven't received anything. Can someone help me with this please. Thank you

Topics

Account management, Billing, Creative Cloud, New user

Views

118

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Nov 12, 2019

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This is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems. Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

 

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Adobe Community Professional ,
Nov 12, 2019

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 It has been only a few days.  I would wait a month to see a credit appear on my statement.

Nancy O'Shea, ACP
Alt-Web.com

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