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REFUND

New Here ,
Dec 13, 2019

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I did the canelacion of the free trial in time and form and I figure a charge on the card. I ask for a refund and I have no answers because the charge continues. Will it appear discounted in the next card summary?

Adobe Community Professional
Correct answer by LinSims | Adobe Community Professional

This is a public forum, not Adobe support. Users here can't provide support for account, subscription, or billing issues..

Click the following to contact Adobe customer support staff for help: .

https://helpx.adobe.com/contact/support.html.

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. .

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

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Billing

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REFUND

New Here ,
Dec 13, 2019

Copy link to clipboard

Copied

I did the canelacion of the free trial in time and form and I figure a charge on the card. I ask for a refund and I have no answers because the charge continues. Will it appear discounted in the next card summary?

Adobe Community Professional
Correct answer by LinSims | Adobe Community Professional

This is a public forum, not Adobe support. Users here can't provide support for account, subscription, or billing issues..

Click the following to contact Adobe customer support staff for help: .

https://helpx.adobe.com/contact/support.html.

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. .

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

Topics

Billing

Views

78

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Dec 13, 2019

Copy link to clipboard

Copied

This is a public forum, not Adobe support. Users here can't provide support for account, subscription, or billing issues..

Click the following to contact Adobe customer support staff for help: .

https://helpx.adobe.com/contact/support.html.

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. .

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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