Hello ! I wanted to ask about something that happened to me today. So I got an Email telling me that my subcription to Creative Cloud was automatically paid for another year. I didn't know that that would happend (I thought my subscription would end when the time came). So I canceled my plan, but it said my plan would be canceled on July the 17th 2021. As much as I would love to have this plan for another year, its too expensive for me now. So I canceled it but I dont know if the payment was done or if it will be made in which case, would I get a refund ?
Please log-in to your account below to check your subscription status 24/7. https://account.adobe.com/plans If you still have questions, scroll down to Contact Adobe on the same page and reach out via online chat which is a secure connection.
E-mails from people pretending to be Adobe should be regarded as bogus. Report suspicious e-mails to firstname.lastname@example.org
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Thank you Nancy, I checked and it says I have the free option ( I have it in spanish so I don't really know what would be the actual name it has in the English version, it says "Abono Gratis"). I'm talking to someone on the online chat. Thank you for your help!