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Refund

New Here ,
Sep 08, 2020

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I canceled my subscription today and those guys charged me 92 euros. This value refers to all the 6 months, but i don't want to use this no more. They say it is in the contract but they do not show me what i have agreed on yhe subscription. Does anyone know how to get this money back? 

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Refund

New Here ,
Sep 08, 2020

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I canceled my subscription today and those guys charged me 92 euros. This value refers to all the 6 months, but i don't want to use this no more. They say it is in the contract but they do not show me what i have agreed on yhe subscription. Does anyone know how to get this money back? 

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General troubleshooting

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48

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Sep 08, 2020 0
Most Valuable Participant ,
Sep 08, 2020

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When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html
-LOTS of screen pics of the terms https://community.adobe.com/t5/Get-Started/Creative-Cloud-One-Years-Subcription-help/td-p/10379854 in reply #4
-Purchasing FAQ https://community.adobe.com/t5/Get-Started/Purchasing-FAQ-How-do-I-purchase-a-Creative-Cloud-members...

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Sep 08, 2020 0
LinSims LATEST
Adobe Community Professional ,
Sep 09, 2020

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Pertinent information in the subscription terms that are linked to from the order page. 

subscription terms and cancellation terms.png

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Sep 09, 2020 0