REFUND

New Here ,
Sep 24, 2020

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i canceled my subcribtion so why did i still get charged/ i demaand a refund NOW!!!!!!

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1 Correct Answer

Adobe Community Professional , Sep 25, 2020
Manan Joshi Adobe Community Professional , Sep 25, 2020
Hi Melissa, For refund rules, refer to the following link.https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html If the information does not help, then you need to contact support.Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.https://helpx.adobe.com/contact.htmlClick on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.Also, be mindful of answ...

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Adobe Community Professional ,
Sep 25, 2020

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Hi Melissa,

For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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