Refund

New Here ,
Oct 27, 2020

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Hello,

I canceled my subscription today but still money was deducted from my account for this next month. An amount of 2,514.58 RS was deducted today even though i cancelled my subscription today itself. 
The money was deducted that mentioned the services would continue till 27 November but instead only the money got deducted and no services were given to me. 
I demand that the money deducted for no reason is refunded or i would have to take this further and raise a bigger complaint of fraud.
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Most Valuable Participant ,
Oct 27, 2020

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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kglad LATEST
Adobe Community Professional ,
Oct 27, 2020

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these are user-to-user forums.  you need to contact an adobe rep:

 

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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