Renewal before due date with prepaid payment

[synthiaw42741373]

Hi,

I have a yearly subscription with a prepaid payment. Automatic renewal is turned off. My subscription expires in september 2021, but I would like to renew my subscription in July. Will the months left of my current subscription be added to the new subscription when I renew early?

Best, Synthia

[Nancy OShea · Accepted solution]

AFAIK, the online system won't accept another subscription until your current one is cancelled or nearly expired.

Feel free to contact Customer Care and ask them what your options are.

https://account.adobe.com/plans

Scroll down to Contact Adobe.