Renewal before due date with prepaid payment

New Here ,
Sep 03, 2020

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Hi,

 

I have a yearly subscription with a prepaid payment. Automatic renewal is turned off. My subscription expires in september 2021, but I would like to renew my subscription in July. Will the months left of my current subscription be added to the new subscription when I renew early?

 

Best, Synthia

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1 Correct Answer

Adobe Community Professional , Sep 05, 2020
Nancy OShea Adobe Community Professional , Sep 05, 2020
AFAIK, the online system won't accept another subscription until your current one is cancelled or nearly expired. Feel free to contact Customer Care and ask them what your options are. https://account.adobe.com/plans Scroll down to Contact Adobe.  

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Adobe Community Professional ,
Sep 05, 2020

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AFAIK, the online system won't accept another subscription until your current one is cancelled or nearly expired.

Feel free to contact Customer Care and ask them what your options are.

https://account.adobe.com/plans

Scroll down to Contact Adobe.

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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