Highlighted

Renewal before due date with prepaid payment

New Here ,
Sep 03, 2020

Copy link to clipboard

Copied

Hi,

 

I have a yearly subscription with a prepaid payment. Automatic renewal is turned off. My subscription expires in september 2021, but I would like to renew my subscription in July. Will the months left of my current subscription be added to the new subscription when I renew early?

 

Best, Synthia

Adobe Community Professional
Correct answer by Nancy_OShea | Adobe Community Professional

AFAIK, the online system won't accept another subscription until your current one is cancelled or nearly expired.

Feel free to contact Customer Care and ask them what your options are.

https://account.adobe.com/plans

Scroll down to Contact Adobe.

 

Views

18

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Renewal before due date with prepaid payment

New Here ,
Sep 03, 2020

Copy link to clipboard

Copied

Hi,

 

I have a yearly subscription with a prepaid payment. Automatic renewal is turned off. My subscription expires in september 2021, but I would like to renew my subscription in July. Will the months left of my current subscription be added to the new subscription when I renew early?

 

Best, Synthia

Adobe Community Professional
Correct answer by Nancy_OShea | Adobe Community Professional

AFAIK, the online system won't accept another subscription until your current one is cancelled or nearly expired.

Feel free to contact Customer Care and ask them what your options are.

https://account.adobe.com/plans

Scroll down to Contact Adobe.

 

Views

19

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Sep 05, 2020

Copy link to clipboard

Copied

AFAIK, the online system won't accept another subscription until your current one is cancelled or nearly expired.

Feel free to contact Customer Care and ask them what your options are.

https://account.adobe.com/plans

Scroll down to Contact Adobe.

 

Nancy O'Shea, ACP
Alt-Web.com

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...