• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

RESILIATION

New Here ,
Mar 13, 2021 Mar 13, 2021

Copy link to clipboard

Copied

J'ai activé Lightroom en août 2018 ou même 2017, je ne me souviens plus.

J'ai demandé la résiliation de cet abonnement mais chaque mois je suis débitée de 12 euros environ alors que je n'ai pas installé le logiciel après l'essai de 7 jours. J'ai écris et Adobe m'a déjà fait un remboursement mais la demande de paiement recommence le mois suivant...
Je suis veuve depuis presqu'un an et avec la maladie de mon mari, je ne suis plus préoccupée de tout cela...

Maintenant que je suis seule, chaque euro compte et je voudrais savoir comment faire cesser définitivement cet abonnement!
Quelqu'un pourrait-il m'aider?

D'avance merci! flam0912

Views

277

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Mar 15, 2021 Mar 15, 2021

Flam0912, you can use the process listed in Cancel Adobe trial or subscription to cancel an active Photography plan.  If you need assistance with the process, then please begin a secure chat session at Welcome to Adobe Customer Care! Need help?.  You are currently posting in a public discussion forum visible to anyone with Internet access.

Votes

Translate

Translate
Community Expert ,
Mar 14, 2021 Mar 14, 2021

Copy link to clipboard

Copied

We are not Adobe here. However, I'll forward your request.

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 15, 2021 Mar 15, 2021

Copy link to clipboard

Copied

LATEST

Flam0912, you can use the process listed in Cancel Adobe trial or subscription to cancel an active Photography plan.  If you need assistance with the process, then please begin a secure chat session at Welcome to Adobe Customer Care! Need help?.  You are currently posting in a public discussion forum visible to anyone with Internet access.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines