return the money

[Liza Stotskaja]

I need a refund for the product. I was charged money, but I didn't use the product. 

[John T Smith]

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

[Nancy OShea]

After 7 days, a trial converts to a paid subscription regardless of whether you used it or not.  It's automatic when you download and install the software.