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I need a refund for the product. I was charged money, but I didn't use the product.
To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html-or Chat link https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session-the chat icon looks like '3 dots inside a circle' at the lower right-type AGENT into the chat window to connect directly to a person rather than the AI.Also - beware of answering anyone who sends you a private messagehttps://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...
After 7 days, a trial converts to a paid subscription regardless of whether you used it or not. It's automatic when you download and install the software.