ROBBED BY ADOBE $1100 USD. WAITING NOW FOUR WEEKS TO RESOLVE ISSUE.

[kam.mak.today]

I have been waiting for FOUR weeks now to resolve payment issues.  Money has been taken from my cards.  Three different cards. Over $1000 USD.  Can someone help?

How can I escalate?  

[Just Shoot Me]

Do you use any Adobe software?

Have you ever subscribed to any Adobe subscription service?

If the answer to both of those questions is NO then you need to contact your CC Company/Bank and file a Dispute.

Someone has gotten hold of your CC number, or numbers, and is using it/them without your authorization.

It is not Adobe fault that your CC numbers have been stollen.

[kam.mak.today]

I have tried four times to renew my subscription.  I received email and then cancellation email.  The fourth time no cancellation email. After TWO months still not working.  I have had numerous chats with them.  They have informed me that my cards would be refunded.  They have not refunded me.  They promised to call me.  They have not.  This ridiculous state of affairs has last 2 months. 

[Nancy OShea]

Contact your credit card company.

[John T Smith]

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...