Security of the Adobe account

New Here ,
Jul 12, 2020 Jul 12, 2020

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Hi There,

Recently while log in to my Adobe account I am receiving many verification code comming from different sources (phone numbers). When I wanted to report that trough the chat with Adobe support I was ignored and send to try contact different team 'tomorrow'.

Have anyone experienced similar?

Please help as the ignorance od the Adobe support is irritating.

KAN

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Most Valuable Participant ,
Jul 12, 2020 Jul 12, 2020

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Sorry... other users here have no way to help with an account problem

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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