Signing in issues

[#1]

I have been signed out of the creative cloud account and whenever i try to enter the last 4 digits of the phone or the email code - it doesnt let me after the first digit. Its bizzare, and i've tried uninstalling and reinstalling to no avail. Anyone else had this problem?

thanks

[#2]

I have been signed out of the creative cloud account and whenever i try to enter the last 4 digits of the phone or the email code - it doesnt let me after the first digit. Its bizzare, and i've tried uninstalling and reinstalling to no avail. Anyone else had this problem?

thanks