• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Signing out.....signing in...signing out

New Here ,
Apr 22, 2020 Apr 22, 2020

Copy link to clipboard

Copied

Hello,

Having a serious issue regarding signing in and out of Creative Cloud. At the moment I have two client accounts, one for Lightroom and one for Acrobat DC. 

I have to sign in and out when using the two programs, and I use'em a lot in parallel, so it's really annoying.

Any solutions out there in solving this? Is Adobe working on a solution?

TOPICS
Account management

Views

220

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 22, 2020 Apr 22, 2020

Copy link to clipboard

Copied

LATEST

I think you should have contacted the Adobe support to see if they can moved both apps under one accounts.

There's no other way, because you can logged in only with one account at the same time.

 

Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines