Software block due to payment verification error

Explorer ,
Oct 17, 2020 Oct 17, 2020

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It often happens that the Adobe suite software does not open due to internet connection problems, due to which it is not possible to verify the payment, even if the payment has not yet expired.
So if there's no connection, can't the suite be used?
Is this an Adobe joke?
There aren't even the classic 30 days to renew.
Again, it happens even if the payment has been made and the next deadline is far away.
If you have had the same problem we try to report it.
Those who work with the Adobe Suite cannot afford to waste time like this.
Thank you.

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Cloud storage web assets

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Adobe Community Professional ,
Oct 17, 2020 Oct 17, 2020

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you (and others with this problem) should notify adobe, https://www.adobe.com/products/wishform.html

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Adobe Community Professional ,
Oct 17, 2020 Oct 17, 2020

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Please double check that your payment details are correct and up to date.

With a browser that accepts cookies and does not have script blockers, log-in to your account portal below.

https://account.adobe.com/plans

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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