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Hi,
you have send this message attached to my husband's e-mail. My husband Kari Niemelainen has passed away on December 2019. I don't know what to do with this. I don't have any usename nor password to his account. What shoud I do?
Yours,
Erja Niemelainen
Kari, your subscription payment is due. | ||
We discovered a billing issue on 20.01.2020. Please review and update your payment details in Adobe Account Management: | ||
Your subscription | ||||||||
| ||||||||
| ||||||||
Subtotal: €9,99/mo | ||||||||
Tax/VAT: €2,40/mo | ||||||||
DUE: €12,39/mo |
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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...
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I'm very sorry for your loss. If you don't know the e-mail address and password your husband used to create his account, you should contact Adobe by phone to cancel his subscription. Phone numbers vary by region. Do a Google search, for Contact Adobe.