Student discount - Currently full payment

New Here ,
Oct 19, 2020 Oct 19, 2020

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Hello, I study full time (University of Applied Science) and I ordered the Adobe Creative Cloud (all the applications) where it accepted and registered my student account BUT I've now discovered that I am paying a FULL price monthly (one year order), not the STUDENT fee (that'd be slightly cheaper).

How can I update my payment information so that the invoice will be as monthly payment with student prices for the future.

 

Thank you for your response in advance. 

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Most Valuable Participant , Oct 19, 2020 Oct 19, 2020
To Change Plan https://helpx.adobe.com/manage-account/using/change-plan.html OR Be sure to remain signed in with your Adobe ID before accessing the link below-you must also allow 'cookies' in your web browser for this to workhttps://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html-click the chat icon at the bottom right of the page to open a chat session-the chat icon looks like '3 dots inside a circle' at the lower right-type AGENT into the chat window...

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Most Valuable Participant ,
Oct 19, 2020 Oct 19, 2020

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To Change Plan https://helpx.adobe.com/manage-account/using/change-plan.html

OR

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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