Goodmorning. My yearaccount by Creative Cloud had expired. So I bought a new one on 19 december. But I still get the message (I use dreamweaver) that my dreamweaver subscription has ended. Now I know why. I accidently bought my new membership with another emailaddress then last year. When I try to change the primair emailaddress in my adobe account, the message is that the address is already in use. How can I solve this? Thanks, Christa
Be aware that because of the pandemic, wait times are far longer than usual due to reduced staff and higher demand. Please be patient with the people to whom you speak. Like you, they are feeling a great deal of stress. A little patience and understanding will go a long way to helping you in your particular situation.