just over a year ago I subscribed to two (wrong) services for a year.
It was my bad move so I sucked it up and paid an arm and a leg for a sub I did not use even once.
I cancelled one bit for got to cancel Adobe Stock, so it reknewed for another year...
Is there any way to get out of it?
thank you kindly in advance
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
Thank you for the reply, however it was a 12 month sub.
so I was trying to reach out to customer support if they could cancell it.
Really do not want to pat 30 euro / month for another year.
To cancel your subscription, please log-in to your account below. Click on Manage Plans > Cancel. NOTE: Early cancellation incurs a 50% penalty fee.
If you still need help, scroll down to Contact Adobe on the same page.
Yeah, I got that bit.
I was hoping that since I paid 600 euros the past year for something that I did not use,
someomne could do an exemption sice I am only a few day sinto the next year sunscription.
Ok. will do as such and bite the bitter pill and keep the aftertaste.
Customer satisfaction #1 (right after profit)
BTW there us is no cancel option...
We're just product users like you. Nobody in this user-to-user forum can waive cancellation fees for you.
You really must contact support.
oh ok, sorry about that.
Thank you for clarifying that Nancy!