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SUSCRIPCIÓN

New Here ,
May 25, 2020

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Hola! Tengo una suscripcion anual de una oferta que conseguí, y se ha vencido hace unos meses. El monto no ha cambiado, la suscripcion no se actualizó. Quiero saber si tengo que hacer algo manual. Si todo lo que la diferencia que no pagué por esos meses es deuda.

Gracias!

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Account management, Billing, Collaboration, Feature request

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SUSCRIPCIÓN

New Here ,
May 25, 2020

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Hola! Tengo una suscripcion anual de una oferta que conseguí, y se ha vencido hace unos meses. El monto no ha cambiado, la suscripcion no se actualizó. Quiero saber si tengo que hacer algo manual. Si todo lo que la diferencia que no pagué por esos meses es deuda.

Gracias!

Topics

Account management, Billing, Collaboration, Feature request

Views

447

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
May 25, 2020

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Hello,

Sorry to hear that you are facing trouble but unfortunately you will not find the help you need at these forums. These are peer to peer forums and no one here has access to your account information and hence can't help. You will have to contact Customer Care for the resolution of your issue. Click on the following link

https://helpx.adobe.com/contact.html
Make sure you are logged into you AdobeID, cookies are enabled on your browser. Click on the chat icon on the bottom right

-Manan

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Adobe Community Professional ,
May 25, 2020

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Hola, 

 

Si es mejor que contactes por telefono, el chat o por twitter, este es un foro de usuarios.

https://helpx.adobe.com/es/support.html

https://twitter.com/AdobeCare

 

 

Saludos, 

WbolanosCo

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New Here ,
May 26, 2020

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Hola, te recomiendo que dirijas tu incidencia a la página web de Adobe directamente, aquí solo somos usuarios. Saludos.

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