Talk to support

New Here ,
Jan 10, 2021

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Can somebody please explain why it is that the Adobe help system is so difficult to use? Are the bugs intentional in an attempt to deter people or is it just ineptitude?

How on earth do I get to contact a real person and avoid getting tangled in an endless loop of links that don't get anywhere, attempts to login that don't work etc etc.

Thanks
Pete

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Account management, Billing

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Adobe Community Professional ,
Jan 10, 2021

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Hello Pete,
To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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