There is a situation, and the team version administrator's AdobeID has been signed up with a individual version subscription. But in that case if you contact chat support
The team contact is given priority and connected.
Inquiries about individual versions can not be handled, direct inquiries by phone only guided.
Isn't this a mistake as a support system?
Is this just me?
There are system problems, so I would like you to improve this point.
There were other problems with this response, but I think there is an operational problem in that it is not possible to inquire directly about the requirements of Individual when both Team and Individual are contracted. Case numbers can be provided if necessary.