hi, ive got to know that my institution has gotten the access to adobe for temporary use. However, i couldnt sign in, with my student email, saying that there is an error. Ive tried multiple times and it still doesnt work. i talked to my lecturer and friends, to find out that they could do the same action without facing any problem. is there anything i can do? what can my solution be? thank you.
Account management, Activation, CC FAQ, Collaboration, New user
Contact your school's IT dept for assistance. They must set this up for you beforehand. And you need to sign-out and sign-in with the Adobe ID and password they gave you.
1. Open CC Desktop App. 2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date." 3. Click on your Avatar (top right image). 4. Sign-out of Creative Cloud. 5. Close all apps. 6. Restart your computer. 7. Open CC Desktop app. 8. Click your Avatar. 9. Sign-in with your school's designated ID and password.