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THIS IS NONSENSE! Why do I need to disable 2-Step Verification with 2-Step Verification?

New Here ,
Feb 19, 2020

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I traveled to another country and couldn't login with 2-step verification, as I am not using that phone number. However, every time I update my profile and security settings, it requires another 2-step verification. How can I suppose to login??? Can Adobe at least add other methods to 2-step verify? For example using email?

 

And please let me login to my account now.

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Account management, Activation, CC FAQ, Creative Cloud

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THIS IS NONSENSE! Why do I need to disable 2-Step Verification with 2-Step Verification?

New Here ,
Feb 19, 2020

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I traveled to another country and couldn't login with 2-step verification, as I am not using that phone number. However, every time I update my profile and security settings, it requires another 2-step verification. How can I suppose to login??? Can Adobe at least add other methods to 2-step verify? For example using email?

 

And please let me login to my account now.

Topics

Account management, Activation, CC FAQ, Creative Cloud

Views

247

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Adobe Community Professional ,
Feb 21, 2020

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RocketDonald, good morning.
E-mail can be used in addition to a mobile phone for two-step verification.
Also, there is a smartphone app for two-factor authentication, so it might be a good idea to consider that too.

Two-step verification | Keeping your account secure


TkfY(ACP),JAPAN

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