Transfer license

Community Beginner ,
Nov 18, 2020

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This link does not address HOW to transfer the license. The "contact us" link takes you to a generic page and I have clicked on everything on that page & it creates a loop back to the same page, without a way to contact them to get the case number, which is the first step in the process. Please advise.

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Account management

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Adobe Community Professional ,
Nov 18, 2020

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Type Agent into the chat box that appears and you will be connected to an Adobe rep that you can get further information from.

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bgwg AUTHOR
Community Beginner ,
Nov 18, 2020

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This no longer seems to work. I am stuck in an endless loop back to the landing page with no phone number, chat forum or email address. I just need the case number so I can transfer 3 adobe products. thank you.

 

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Most Valuable Participant ,
Nov 18, 2020

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CS3 can no longer be activated. This means that transferring licenses is pointless, since the software is now useless to everyone.

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bgwg AUTHOR
Community Beginner ,
Nov 18, 2020

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No chat box pops up for me. How do I get customer service? I'm paying adobe a lot of money each month & I expect more accessible customer service!

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Adobe Employee ,
Nov 18, 2020

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Use a different browser, smartphone, or tablet to begin the chat session, Bgwg. If you are blocked from establishing a secure chat session or interacting with forms, there may be larger errors that may affect your ability to use Adobe applications.

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bgwg AUTHOR LATEST
Community Beginner ,
Nov 26, 2020

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Thank you. That was the problem. Pi-hole was blocking the chat box.

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