Transfer Subscription

New Here ,
Sep 23, 2020

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I dont think this subject belongs in this forum but i hope somebody can help. 

I have a yearly subscription for Adobe Stock Photos for 35€ per month that i can no longer cancel without a 156€ fee *BIG BIG SAD*. 

I would love to get the option to transfer that subscription to a Photoshop subscription instead. Do you know if the Adobe support is capable of doing this or somebody had their subscription for any service transfered to a different product ?

 

Thanks!!!

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1 Correct Answer

Most Valuable Participant , Sep 23, 2020
John T Smith Most Valuable Participant , Sep 23, 2020
Be sure to remain signed in with your Adobe ID before accessing the link below-you must also allow 'cookies' in your web browser for this to workhttps://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html-click the chat icon at the bottom right of the page to open a chat session-the chat icon looks like '3 dots inside a circle' at the lower right-type AGENT into the chat window to connect directly to a person rather than the AIDo be aware that Adobe's staf...

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Most Valuable Participant ,
Sep 23, 2020

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Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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