Trial Period is the worst "hopefully they forget to cancel" scam

New Here ,
Feb 15, 2021

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I used the trial period because I needed to edit the one pdf I would probably ever need to. I was editing it over the course of the work week and after finishing I forgot to cancel within the week. I thought it was no big deal I will take a $15 hit for the month subsciption but no. If I want to cancel I have to pay an additional $30 because it is a year contract. GFY adobe, this isn't a gym membership.

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Account management, Billing

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Most Valuable Participant ,
Feb 15, 2021

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Sorry, but when you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

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Nicolas5E08 AUTHOR LATEST
New Here ,
Feb 15, 2021

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It isn't a mystery why there are so many related conversations. Subscriptions for software should NEVER use this structure. I am not saying they hid information or did anything illegal. I am just saying they are scum for structuring it that way. 

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Adobe Community Professional ,
Feb 15, 2021

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For the last few months, Adobe has provided information on cancellation fees and the date by which you need to cancel on the trial page. 

new billing page info.png

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