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Two accounts

New Here ,
Mar 21, 2020

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Hello, 

my question is about having two accounts. One is Adobe Stock account, which previously was Fotolia, and the other one is Adobe account where my Adobe all programs pack is payed.

 

Now, is it possible to merge these two accounts into one, since i do not need two. And also with accounts separated like this i dont get discount offers from Adobe.

 

Thanks!

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Account management

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Two accounts

New Here ,
Mar 21, 2020

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Hello, 

my question is about having two accounts. One is Adobe Stock account, which previously was Fotolia, and the other one is Adobe account where my Adobe all programs pack is payed.

 

Now, is it possible to merge these two accounts into one, since i do not need two. And also with accounts separated like this i dont get discount offers from Adobe.

 

Thanks!

TOPICS
Account management

Views

53

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 21, 2020 0
Most Valuable Participant ,
Mar 21, 2020

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Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

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Mar 21, 2020 0
New Here ,
Mar 30, 2020

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Yes, but:

"Our support center is currently experiencing long wait times. Skip the queues and reach us in the Community."

This is the reason i came here.

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Mar 30, 2020 0