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Two identical subscriptions instead of one

New Here ,
Nov 17, 2019

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Hello! I have problem with my subscription. In my adobe account now i see two identical subscriptions instead of one. This is Creative Cloud all applications subscription. That it mean? How i fix it? I cant delete first old description, only new. For second i just paid for, but it seems there will be two payments a month.

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Account management, Activation, Creative Cloud

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Two identical subscriptions instead of one

New Here ,
Nov 17, 2019

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Hello! I have problem with my subscription. In my adobe account now i see two identical subscriptions instead of one. This is Creative Cloud all applications subscription. That it mean? How i fix it? I cant delete first old description, only new. For second i just paid for, but it seems there will be two payments a month.

Topics

Account management, Activation, Creative Cloud

Views

59

Likes

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Nov 17, 2019

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This is a public forum, not the link to Adobe support
-other users here can't help with that specific problem
-please click the link below to contact Adobe staff to help
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

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