Two Payments to Adobe Systems Software of £1

New Here ,
Oct 02, 2020 Oct 02, 2020

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I have received two charges from Adobe Systems Software of £1 to my credit card on the 2nd October. My annual subscrition is not due until November 1st. Why have I been charged these ?

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Most Valuable Participant , Oct 02, 2020 Oct 02, 2020
Based on other messages I have read, those are tests to verify a working credit card   But, since I am only a user, you may want to contact support Be sure to remain signed in with your Adobe ID before accessing the link below-you must also allow 'cookies' in your web browser for this to workhttps://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html-click the chat icon at the bottom right of the page to open a chat session-the chat icon looks like '3 dots...

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Most Valuable Participant ,
Oct 02, 2020 Oct 02, 2020

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Based on other messages I have read, those are tests to verify a working credit card

 

But, since I am only a user, you may want to contact support

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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