Unable to purchase Adobe creative cloud apps

New Here ,
Jul 04, 2020 Jul 04, 2020

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Hi,

I'm from India

I wanted to opt for the 'creative cloud all apps' package. But, I'm not able to purchase it. I've tried using 3 different debit cards and all of them give the same error message - "we are unable to approve your transaction at this time". I can see that some of the posts say that Adobe does not accept Debit cards (dating back to 2018!!!) - if so could they please REMOVE that option as it creates confusion. Also, I know PayPal is accepted in some regions so if the same could be provided that'd be great since not everybody needs to have a credit card.

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LEGEND ,
Jul 04, 2020 Jul 04, 2020

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I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum, Account, Payment & Plan.

 

Look here for a Reseller.

https://www.adobe.com/in/information/resellers.html

I hope this helps. Best of luck to you.

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Adobe Community Professional ,
Jul 05, 2020 Jul 05, 2020

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This is a public user-to-user forum.  We have no say in what Adobe does.  International banking, currency, regional taxes & exchange rates are complicated matters. 

 

Contact Adobe sales 24/7 by online chat or by phone M-F during business hours.

https://www.adobe.com/about-adobe/contact.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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