Unable to update payment method to pay sbsription

New Here ,
Feb 11, 2020 Feb 11, 2020

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Hello,
I'm trying to update my credit card info to pay for my annual subscription but when I go to my account -> Manage payement -> Adobe store, it shows me this page that there's a server problem
Can you please with this
 
image (2).pngimage (3).png
 

 

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Activation, Billing, Creative Cloud

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Adobe Community Professional ,
Feb 11, 2020 Feb 11, 2020

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This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Click the following to contact Adobe customer support staff for help: 

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

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