I was reconciling my AMEX bill and I noticed a charge for $179.88 and I have no subscription at all with you guys !!!!!!!! I am not sure how this occured but i dont want this to ever happen again. Please look into this.
If you have never purchased a product or subscription plan from Adobe, then it is probable that your card number has been compromised. You'll have to talk to your bank/card issuer about that; there's nothing Adobe can do about it.
This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link below -make sure that your browser does NOT block ads, scripts, or pop-ups -you must also allow 'cookies' in your web browser for this to work https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html -click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dots inside a circle' at the lower right -type AGENT into the chat window to connect directly to a person rather than the AI Do be aware that Adobe's staffing is impacted by the virus, so wait times are long . Also: beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730
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