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Unlink Google from Adobe Login

New Here ,
Dec 12, 2019

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Hi all, apologies if this has been answered before, I wasn't able to find a solution. Every time I sign into Adobe I get a "You've previously signed into Google" message, and I have no choice but to sign in with Google before accessing my Adobe account. I'd love to see if there's a way to remove this link and revert back to the traditional Adobe login and password route.

Things I've tried:

* Deleting browser caches, history, and even removing access from Adobe straight from my Google security settings (in "apps with access to your account.")

* Removing the "opm.db" file from Application Support, as I saw that helped some people with similar issues.

* Contacting Adobe chat, they said they unlinked the accounts but the Google message still shows up.

Any advice would be appreciated, thanks in advance for your time!

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Account management, Creative Cloud

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Unlink Google from Adobe Login

New Here ,
Dec 12, 2019

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Hi all, apologies if this has been answered before, I wasn't able to find a solution. Every time I sign into Adobe I get a "You've previously signed into Google" message, and I have no choice but to sign in with Google before accessing my Adobe account. I'd love to see if there's a way to remove this link and revert back to the traditional Adobe login and password route.

Things I've tried:

* Deleting browser caches, history, and even removing access from Adobe straight from my Google security settings (in "apps with access to your account.")

* Removing the "opm.db" file from Application Support, as I saw that helped some people with similar issues.

* Contacting Adobe chat, they said they unlinked the accounts but the Google message still shows up.

Any advice would be appreciated, thanks in advance for your time!

Topics

Account management, Creative Cloud

Views

815

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
May 15, 2020

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Were you ever able to find a solution to this?  We are having the same issue.

 

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Adobe Community Professional ,
May 15, 2020

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Use a device/browser that does not have script blockers. 

Please log-in to your account below to manage your passwords and connected accounts (Facebook, Google, etc...)
https://account.adobe.com/security

https://account.adobe.com/connected-accounts

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

 

Nancy O'Shea, ACP
Alt-Web.com

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