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Upgrading from a single app yearly sub to the full creative suite

New Here ,
Sep 29, 2020 Sep 29, 2020

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Hi, 

I would like to begin a yearly subscription to Illustrator ($20.99USD) because I know for sure I will wish to use this program for the next year. I am unsure if it will come up that I need to use other Creative Cloud apps, but if it came up I would ideally like to just upgrade my subscription to the full suite. My question is, can I do this as a simple upgrade, or will I need to cancel the single app subscription and switch to the all apps subscription (which would presumably result in a cancellation fee, costing me more)?

Thanks in advance!

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correct answers 1 Correct answer

Community Expert , Sep 29, 2020 Sep 29, 2020

See the following

https://helpx.adobe.com/manage-account/using/change-plan.html

If you still have any confusions, you can contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for mo

...

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Community Expert ,
Sep 29, 2020 Sep 29, 2020

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See the following

https://helpx.adobe.com/manage-account/using/change-plan.html

If you still have any confusions, you can contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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New Here ,
Sep 29, 2020 Sep 29, 2020

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Thank you, this was helpful. I'm not sure what the official policy is, but the AGENT I spoke with assured me I would not be charged a cancellation fee in future. 

Thanks again!

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