Upgrading from Photography Plan

[Crashious]

I am interested in upgrading from the Photography plan to the full CC.

I remember when I first took out my CC subscription, there was an offer to get a reduced price full CC. I wondered firstly how much the upgrade would cost. Secondly, I am having difficulty in upgrading, getting the message "unable to load plans, please try again." I looked at cancelling to change plan, but that would incure an early cancellation fee.

Any help would be great.

Thanks

Matthew

[ProDesignTools · Accepted solution]

Hi Matthew, 

Just to make sure, have you followed the instructions given by this Adobe help page?

https://helpx.adobe.com/manage-account/using/change-plan.html

If so, and you still don't see any options/pricing up upgrade, then try contacting Adobe Customer Care directly:

https://helpx.adobe.com/contact.html

[Crashious]

Hi

Thanks for your reply. I did follow those instructions, but unfortunately without success. I will have to call Adobe.

Thanks again,

Matthew