We are unable to approve your transaction at this time

New Here ,
Feb 15, 2021

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Hi there i live in the uk my bank account, paypal all issued and created in the uk 

but yet when i tried to pay for the first time for 

Creative Cloud All Apps, Annual plan, monthly paid, 49.99£ everytime gave me the same error ''Incorrect billing info
We are unable to approve your transaction at this time.


There are a number of reasons for order failure, among them errors in the payment information, or billing address, or an inaccurate email address. If you have verified your information and are still unable to place your order, please contact Customer Service and order by phone. Call 0800 0280148.''
 
I tried even paying using my paypal (balance, Credit card linked there)
also the same problem ''Incorrect billing info
We are unable to approve your transaction at this time.


There are a number of reasons for order failure, among them errors in the payment information, or billing address, or an inaccurate email address. If you have verified your information and are still unable to place your order, please contact Customer Service and order by phone. Call 0800 0280148.''
 
even the agent that i spoke to he couldn't understand what's going on
So please help me 
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kglad LATEST
Adobe Community Professional ,
Feb 16, 2021

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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

kglad_0-1613490062792.png

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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