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Website account doesn't reflect Cloud Desktop App

New Here ,
May 27, 2020

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Weird just trying to figure out my account. Used Creative Cloud App to install and update my Lightroom Classic/Photoshop/Fresco plan. Which shows just fine in Desktop app. But if I sign into my account from web browser. It doesn't show what I have installed or needing updating. All the apps just have download buttons and not showing already installed.

 

Something wrong on my side? or Adobe's side? As makes for managing account from different ways confusing.

TOPICS
Account management, CC FAQ, Creative Cloud

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235

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Website account doesn't reflect Cloud Desktop App

New Here ,
May 27, 2020

Copy link to clipboard

Copied

Weird just trying to figure out my account. Used Creative Cloud App to install and update my Lightroom Classic/Photoshop/Fresco plan. Which shows just fine in Desktop app. But if I sign into my account from web browser. It doesn't show what I have installed or needing updating. All the apps just have download buttons and not showing already installed.

 

Something wrong on my side? or Adobe's side? As makes for managing account from different ways confusing.

TOPICS
Account management, CC FAQ, Creative Cloud

Views

236

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 27, 2020 0

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