When can I get a refund?

New Here ,
Jul 17, 2020 Jul 17, 2020

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  • It's been over a month since I canceled it, but I still haven't gotten a refund. When can I get money?

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Adobe Community Professional ,
Jul 17, 2020 Jul 17, 2020

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For refund rules, refer the following link
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

 

If you are convinced that you are eligible for a refund then contact support. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan

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LEGEND ,
Jul 18, 2020 Jul 18, 2020

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I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum. To Account, Payment & Plan forum


I hope this helps. Best of luck to you.

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