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Where can I change my billing address?

New Here ,
Jan 19, 2020

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Hi,

 

I moved and so I need to change the billing address that goes on my invoices but I can't figure out where I can do that? I can change my credit card and my profile details but there's no way to change my address?

I've tried contact support but the chatbox or whatever it is that pops open when you select "Contact us" doesn't work. 

 

Thank you.

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Correct answer by Jacob Bugge | Most Valuable Participant

Sorry, Sophie.

 

You may try the suggestion by Sheena here:

 

https://community.adobe.com/t5/get-started/how-to-change-the-billing-address-and-vat-number-invoice-data/td-p/9058306

 

Failing that you may try to send a PM/private message to Sheena about the issue.

 

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Account management, Billing

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Where can I change my billing address?

New Here ,
Jan 19, 2020

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Hi,

 

I moved and so I need to change the billing address that goes on my invoices but I can't figure out where I can do that? I can change my credit card and my profile details but there's no way to change my address?

I've tried contact support but the chatbox or whatever it is that pops open when you select "Contact us" doesn't work. 

 

Thank you.

Most Valuable Participant
Correct answer by Jacob Bugge | Most Valuable Participant

Sorry, Sophie.

 

You may try the suggestion by Sheena here:

 

https://community.adobe.com/t5/get-started/how-to-change-the-billing-address-and-vat-number-invoice-data/td-p/9058306

 

Failing that you may try to send a PM/private message to Sheena about the issue.

 

TOPICS
Account management, Billing

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Jan 19, 2020 0
Most Valuable Participant ,
Jan 19, 2020

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Jan 19, 2020 0
New Here ,
Jan 19, 2020

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Thanks but I looked there and there's no place to change your address. You
can change everything else, but I can't see where to change my billing
address.

Sofie Couwenbergh

InfluInspect.com- Influencer vetting for thetravel industry
WonderfulWanderings.com- Tripitineraries and practical travel advice

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Jan 19, 2020 0
Most Valuable Participant ,
Jan 19, 2020

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Sorry, Sophie.

 

You may try the suggestion by Sheena here:

 

https://community.adobe.com/t5/get-started/how-to-change-the-billing-address-and-vat-number-invoice-...

 

Failing that you may try to send a PM/private message to Sheena about the issue.

 

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Jan 19, 2020 1
New Here ,
Jan 19, 2020

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Thanks, I'll give that a look

Sofie Couwenbergh

InfluInspect.com- Influencer vetting for thetravel industry
WonderfulWanderings.com- Tripitineraries and practical travel advice

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Jan 19, 2020 0
Adobe Community Professional ,
Jan 19, 2020

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You do that with your Credit Card Company. If the CC company has the right address then it doesn't matter what shows up on whatever invoice Adobe sends out. It can be Cross Referenced to your CC statement.

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Jan 19, 2020 0
New Here ,
Jan 19, 2020

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That doesn't seem to be correct as my credit card company has my new
address and sends my credit card statements to my new address, yet the new
address doesn't show up on my Adobe invoice.

Sofie Couwenbergh

InfluInspect.com- Influencer vetting for thetravel industry
WonderfulWanderings.com- Tripitineraries and practical travel advice

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Jan 19, 2020 0
Adobe Community Professional ,
Jan 19, 2020

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You are missing the point. You Cross Reference the CC statement to the Adobe invoice.

Not really sure why you even need the Adobe invoice as if this is billed to your company you just Right it off from the CC statements as a business expense.

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Jan 19, 2020 0
New Here ,
Jan 21, 2020

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Not in Belgium. I need an invoice with my exact company details, including
address, in order to be able to deduct the cost.

Sofie Couwenbergh

InfluInspect.com- Influencer vetting for thetravel industry
WonderfulWanderings.com- Tripitineraries and practical travel advice

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Jan 21, 2020 0
New Here ,
Aug 06, 2020

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Dag Sophie,

 

Ik zit met hetzelfde probleem. Heb jij daar inmiddels een antwoord op gevonden?

Thanks,

Sarah

 
 

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Aug 06, 2020 0
New Here ,
Aug 09, 2020

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I think I've had to go through customer support.

Sofie Couwenbergh

LetMeWriteThatDownforYou.com - Content strategy and copywriting
WonderfulWanderings.com- Tripitineraries and practical travel advice

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Aug 09, 2020 0