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why ADOBE doesn't need credit/debit card info for downloading free trial versions of their programs

New Here ,
Dec 17, 2019

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I may be complaining but please listen to my reason. Adobe shouldn't ask for card details for someone to use their trial versions. The trial versions are there for the user to see what it feels like to use the program for the first time. Some users might just want to finish their projects under 2-3 days but cannot afford the real program, so they look up to the free trials. Then when they go see the trails; it would ask for their card details. It doesn't make sense for a free trial program to ask for card details when the user can cancel the subscription in less than 7 days. It can be very troublesome for the person using an Adobe program for videos. Finding another program for editing might just be the best solution (DaVinci Resolve); converting files can cause wasted time and may pose problems. I just wanted to rant about this because I see it as a problem. Free trials shouldn't require card details because you can cancel them anytime (within the limit of the free trial), and it is very bothersome as well.

Adobe Community Professional
Correct answer by Nancy_OShea | Adobe Community Professional

I'm sorry but a 7 day trial is NOT for finishing projects.  It's for people who are seriously contemplating a purchase to see if the apps work OK on their system.  If you don't intend to purchase a Creative Cloud Plan, don't waste time with a trial.  Besides 7 days is not enough time to learn the software.    

 

 

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Account management, Activation, Billing, Creative Cloud, Installation, New user

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why ADOBE doesn't need credit/debit card info for downloading free trial versions of their programs

New Here ,
Dec 17, 2019

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I may be complaining but please listen to my reason. Adobe shouldn't ask for card details for someone to use their trial versions. The trial versions are there for the user to see what it feels like to use the program for the first time. Some users might just want to finish their projects under 2-3 days but cannot afford the real program, so they look up to the free trials. Then when they go see the trails; it would ask for their card details. It doesn't make sense for a free trial program to ask for card details when the user can cancel the subscription in less than 7 days. It can be very troublesome for the person using an Adobe program for videos. Finding another program for editing might just be the best solution (DaVinci Resolve); converting files can cause wasted time and may pose problems. I just wanted to rant about this because I see it as a problem. Free trials shouldn't require card details because you can cancel them anytime (within the limit of the free trial), and it is very bothersome as well.

Adobe Community Professional
Correct answer by Nancy_OShea | Adobe Community Professional

I'm sorry but a 7 day trial is NOT for finishing projects.  It's for people who are seriously contemplating a purchase to see if the apps work OK on their system.  If you don't intend to purchase a Creative Cloud Plan, don't waste time with a trial.  Besides 7 days is not enough time to learn the software.    

 

 

Topics

Account management, Activation, Billing, Creative Cloud, Installation, New user

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184

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Adobe Community Professional ,
Dec 17, 2019

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user16, Hello.
I understand that I do not want to enter a credit card to use the free trial version, but the purpose of the trial version is open for testing purposes and not for people who want to use it for a short period of time.

Commercial use is also prohibited by the terms of service.

Adobe General Terms of Use

3.7 (A) NFR Version is described in Other License Types.

 


TkfY(ACP),JAPAN

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Adobe Community Professional ,
Dec 17, 2019

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I'm sorry but a 7 day trial is NOT for finishing projects.  It's for people who are seriously contemplating a purchase to see if the apps work OK on their system.  If you don't intend to purchase a Creative Cloud Plan, don't waste time with a trial.  Besides 7 days is not enough time to learn the software.    

 

 

Nancy O'Shea, ACP
Alt-Web.com

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