Why did the price of the subscription went up from £31.27 to £52.13?

Community Beginner ,
May 05, 2020

Copy link to clipboard

Copied

My subscription restarted itselt in February and only now I noticed that the price almost doubled? Why is that? I have been a customer for many years and no one has warned me about it. It doesn't feel fair. 

Views

499

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct Answer

Community Beginner , May 12, 2020
Kuba_Lu Community Beginner , May 12, 2020
Thank you for your respone ProDesignTools. I actually contacted them soon after writing this post and got the previous price back straigh away which was very nice.

Likes

Translate

Translate
Jump to answer Jump to answer
Most Valuable Participant ,
May 05, 2020

Copy link to clipboard

Copied

Hi, which plan do you have? All Apps? For individuals or teams?

 

Are or were you a student, teacher or staff member at an education institution?

 

What country are you in – it sounds like perhaps the UK?

 

Have you tried asking your question to Adobe Customer Care directly? They could tell you what happened:

 

https://helpx.adobe.com/contact.html

 

 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
May 12, 2020

Copy link to clipboard

Copied

Thank you for your respone ProDesignTools. I actually contacted them soon after writing this post and got the previous price back straigh away which was very nice.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
May 13, 2020

Copy link to clipboard

Copied

Glad to hear it, and thanks for letting us know.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more