Why has my Student plan increased from $29 to $50?

New Here ,
Oct 24, 2020 Oct 24, 2020

Copy link to clipboard

Copied

why the (won't let me use f slur ceebs) have student monthly plans upgraded from $29 to $50? I was never told of this and now adobe is taking money from my account then saying I havn't paid them! there is a transaction yesterday of $50 and then when checking my invoices on the app it says I havn't paid since September. This is robbery, I've tried to cancel but you charge $100's to cancel it. I'm a student I can't afford this stuff I'm just trying to get a degree and I have to use your managed software to get it. 

TOPICS
Creative Cloud

Views

59

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , Oct 24, 2020 Oct 24, 2020
Hello, Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer to peer forums, with no one here having access to your account information. You need to contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled. https://helpx.adobe.com/contact.html Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a hu...

Likes

Translate

Translate
Adobe Community Professional ,
Oct 24, 2020 Oct 24, 2020

Copy link to clipboard

Copied

LATEST

Hello,
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer to peer forums, with no one here having access to your account information. You need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines