Why is it impossible to upgrade an education abo from photo to Creative Cloud?

New Here ,
Mar 05, 2021 Mar 05, 2021

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I already have the photo subscription and would like to upgrade to the full Creative Cloud Education subscription (I am a PhD candidate). Unfortunately, it seems impossible. The suggested further subscriptions lead me in a circle back to this page. Is there any solution?

 

Bildschirmfoto 2021-03-05 um 20.49.06.png

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Creative Cloud, Installation

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Adobe Community Professional ,
Mar 08, 2021 Mar 08, 2021

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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

kglad_0-1615214409003.png


in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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