Why the payment was collected?

[Traiteeya0101]

Dear Adobe Customer Support Team

Since the subscription had been cancelled, may I ask why the payment was collected?(on my credit card 2,244.Baht). Could you please consider returning the money back to me?

Please reply as soon as possible.

Best Regards,

[Personal information removed by moderator.]

[kglad · Accepted solution]

these are user-to-user forums.

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human