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Wrong charges being levied for cancellation

New Here ,
Jun 10, 2020 Jun 10, 2020

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i had taken adobe acrobat plan. my usage is less n hence i dont need this. But i was never informed about the cancellation charges which look at rs 5577 now. this is fraud n not expected n not informed earlier.

 

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Account management , Billing

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Community Expert ,
Jun 10, 2020 Jun 10, 2020

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When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html
-LOTS of screen pics of the terms https://community.adobe.com/t5/Get-Started/Creative-Cloud-One-Years-Subcription-help/td-p/10379854 in reply #4
-Purchasing FAQ https://community.adobe.com/t5/Get-Started/Purchasing-FAQ-How-do-I-purchase-a-Creative-Cloud-members...

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